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    Category: Awesome Customers

    Some Customers Are Just Worth Recording

    , | Cupertino, CA, USA | Awesome Customers, Bizarre, Food & Drink, Technology

    (I’m working in the drive-thru.)

    Me: “Hi. Welcome to [restaurant]; what can I get for you today?”

    Customer: “Are… are you a recording?”

    Me: “Yup. I’m absolutely a prerecorded message to take your order and make your day just a little brighter!”

    Customer: “Oh. Well… I’ll have [order].”

    (The customers drive up to the window to pay. I look at them amusingly.)

    Me: “Am I a recording?”

    Customer: *laughs* “Sorry. You were just so chipper that we thought you were a recording!”

    Me: *chuckles* “It’s no problem. I’ve been up for three hours already and I’m loaded up on caffeine! Anyway, your order comes out to [total].”

    Customer: “Okay. So, if I drive off right now, do you get to keep the change?”

    Me: “Umm… That hasn’t happened before, so… maybe?”

    Customer: “Okay. Well, have a great day, then!”

    (The customers drive up to the next window to pick up their food. They very kindly leave me with a $15 tip!)

    From The Mouth Of Babes, Part 5

    | Champaign, IL, USA | Awesome Customers, Family & Kids, Top

    (A man and his four children are in the booth next to my family. I am four years old and am sitting next to my younger brothers. We are all quietly coloring at the table. The children at the next booth are climbing on top of the booth and playing with my father’s hat, throwing food, and running around the entire restaurant.)

    Waiter: “Sir, your children are bothering other customers. They need to calm down, or you will have to leave.”

    Other Dad: “They’re fine. They’re just running off some energy.”

    (The waiter is called away to another table. The kids begin raising another ruckus. They are just getting to an unbearable level when a carrot lands on our table.)

    Me: *sets crayon down* “Daddy, may I get up?”

    My Dad: “Um, okay…”

    (I march to the next table and assume an assertive stance with fists on hips.)

    Me: “Excuse me, sir. You really need to learn how to control your children.”

    (I get back in my seat and resume coloring. The other dad turns bright red. He gathers his kids and hurries out of the restaurant just as their food arrives. Later, my parents ask for the check.)

    Waiter: “Actually, sir, even if this meal wasn’t on the house, almost every other customer asked to cover your check for you.”

    (20 years later, my mom still calls this her proudest parenting moment. We even got a $50 gift certificate out of it!)

    Related:
    From The Mouth Of Babes, Part 4
    From The Mouth Of Babes, Part 3
    From The Mouth Of Babes, Part 2
    From The Mouth Of Babes

    You Can Count On Some Customers

    | Australia | Awesome Customers, Bizarre

    (We have a few regulars in the store that we give nicknames. There is one middle-aged man who often wears a long black cloak with a high collar. He speaks with a thick Transylvanian-sounding accent, so I refer to him as ‘The Count.’)

    The Count: “Hellooooo, daaaahliiing. Do you have any more of zese glasses?”

    (I go out to the back and find another box. We’ve had a few problems with boxes being sent to us with broken pieces inside. I open it to show the customer all of them are fine.)

    The Count: “Ahhhh, yes. Zey are very nice. And, let’s see…”

    (He points at each in turn like ‘The Count’ from Sesame Street.)

    The Count: “1, 2, 3, 4, 5, 6! They’re all there! Ah, ha, ha!”

    (He takes the box out of my hands and goes to the counter with a sweep of his cloak. I guess some people live up to their nicknames!)

    Starting A New Year Revolution

    , | OH, USA | Awesome Customers, Food & Drink, Holidays, Theme Of The Month

    (It is New Year’s Day. The restaurant that I work in closes its dining room at 10 pm because of this. The manager has informed me that she’ll close it sooner if no one arrives. At 8:30 pm, a customer comes into the store, orders, then takes a seat. I go to clean a nearby table, since it is quiet.)

    Customer: “Ma’am, what time do you close?”

    Me: “We’re closing at 10 tonight. Maybe a bit sooner if it’s quiet enough.”

    (The customer gets a shocked look on her face. She starts packing up.)

    Me: “Ma’am, what’s wrong?”

    Customer: “I don’t want to hold you up! You have to go celebrate the New Year with your family!”

    (I convince her to relax and stay, since it is over an hour until we would close. However, since then, the customer comes at nights through the drive-thru, not wanting to hold up the dining room!)

    A Decent Slice Of Nice

    | Perth, WA, Australia | At The Checkout, Awesome Customers, Food & Drink

    (It’s about 9:50 pm, 10 minutes until we close and a group a customers have just walked in. As I’m serving one of them we start chatting.)

    Customer #1: “Sorry for coming in so late. You guys are about to close, right?”

    Me: “In a few minutes, yeah. But it’s fine. We don’t mind.”

    Customer #2: “Have you guys had dinner?”

    Me: “Not yet, our shift started at 5 and we don’t get a break.”

    (The two customers look at each other, and then one thrusts a takeaway pizza box at me.)

    Customer #1: “Here have this.”

    Me: “Oh no, it’s fine. We really can’t.”

    Customer #1: “No, take it. We won’t be able to eat it all anyway. You guys should get dinner.”

    (They all pay and go, leaving my coworker and me with a free dinner! Customers like these ones make my job bearable!)

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