Category: Awesome Customers

Will Pay For That Later

| ND, USA | At The Checkout, Awesome Customers, Money, Top

(I’m making a big coupon trip to a big-box retailer, a really big trip I’ve been planning for the better part of a week. I have a couple hundred items in my cart, and just as many coupons that need to be scanned. As the cashier starts scanning, I let anyone who gets in line behind me know that I have a lot of coupons and that my checkout will take a while so they might want to get in another line. They all decide to go to another line, until…)

Me: “I’ve got a few hundred coupons that are going to need to be scanned after he’s done ringing up my items.” *waves big stack of coupons* “So this will be a while. You might want to get in another line.”

Customer: “Don’t tell me what to do. This register has the shortest line. I’m checking out here.”

Me: “All right, just wanted to let you know the coupons were going to take a bit to scan.”

(In a few minutes, the cashier has finished ringing up all my items.)

Cashier: “Your total is $1,760.43.”

Me: “Okay. Here are my coupons.”

(The customer behind me groans loudly and mutters something about ‘people who can’t afford to just buy things.’ As the cashier continues to scan my coupons, she gets more pissed off and more impatient.)

Me: “I’m sorry this is taking so long. This is why I suggested you might want to get in another line.”

Customer: “YOU should have gotten in another line, you dumb b****! I don’t know who the f*** you coupon b****es think you are, making those of us who work for a living wait for you so you can get 50 cents off your stupid crap. You’re just wasting my time, you stupid b****!”

(The rant continues while the cashier continues to scan my coupons. The cashier and I just roll our eyes at each other about the woman’s behavior and let her rant at us. Finally, after about 15 minutes, the cashier scans the final coupon and announces my savings.)

Cashier: “All right, so from $1,760, you’re down to $132.73, and you’ve earned $245 in gift cards. Thank you for shopping at [Store]!”

Me: “Thank you for your patience. Have a great day!”

(I grab my bags and start to head out when the woman behind me yells for me. I turn.)

Customer: “So, do you, like, teach people how to do this?”

Me: “Yes, I absolutely do, but dumb coupon b****es like me shouldn’t take up the time of people who work for a living like you, so I wouldn’t be able to help you. Enjoy paying for your things!”

Dolled Up And Priced Down

| Summit, NJ, USA | Awesome Customers, Awesome Workers

(I work at a small mom and pop pharmacy. We are having a buy-one-get-one sale on some collectible dolls. A middle-aged female customer is browsing the collectibles. There are six different dolls, each a different color. I happen to be at the counter where they are displayed.)

Me: “Hello, I see you are interested in these dolls.”

Customer: “Yes, but I’m unsure which one to get.”

Me: “Well, we are having a sale on them.”

Customer: “I see.”

Me: “Well, just inform me which ones you decide on.”

Customer: *eyes light up* “I can get more than one!?”

Me: “Yes.”

Customer: “How much for one?”

Me: “$14.50.”

(The customer starts counting on her fingers, then sighs.)

Me: “What seems to be the problem?”

Customer: “I only have enough money for three of them.”

(I am confused.)

Customer: “Even with your sale, I would only get be able to get four.”

(I figure out what is the misunderstanding in her logic.)

Me: “How about this, you buy three and I’ll give you the other three on the house?”

Customer: “You will won’t you get in trouble for that?”

Me: “I won’t tell if you won’t tell.”

(I got her dolls and rang her up. She kinda skipped out of the store.)

Stupidly Honest

| Calgary, AB, Canada | Awesome Customers, Health & Body

(I’m in a walk-in clinic paying for a doctor’s note, when I overhear an exchange between a man and a nurse about why he’s at the clinic.)

Nurse: “So, is this something work related?”

Man: “No, it’s something stupidity related.”

(At least he was honest.)

Clawing Back Faith In Humanity

| New Zealand | Awesome Customers, Family & Kids

(The cinema I work for has a large games area. They staff this area with a cash-out booth, so patrons can get out coins from their EFTPOS cards. We also help out when games break down or have issues. On this day I am working in the booth when a middle aged lady approaches me.)

Lady: “Hey, I just thought I’d let you know, one of your claw machines is broken. These kids have been playing on it on just $2, but the machine keeps giving them free turns.”

Me: “Oh, thank you for letting me know! I’ll see what I can do about it.”

(As we have to make sure all the games are working and not handing out free things, I go over to check on the machine. Sure enough, there are these two seven- to nine-year-old boys playing on the crane game for the larger sized toys, and I notice that there seems to be a lot less than there were earlier that morning. I’m about to go over and tell the boys I can’t let them keep playing anymore when one of them wins a large Hello Kitty toy. He then promptly runs over to a random young lady and asks her if she would like the toy because he didn’t want it but he thought she might like it. Baffled, clearly having never met the kid before, the woman accepts. I happen to notice a lot of other people wandering around the games area with large toys. I assume most have never met the boys before. It is the cutest thing ever, so I let them win one more toy each to take home for themselves, seeing how they have given away every single other toy to strangers. After that I fix the game once their parents take them off to their movie. Cutest kids I’ve ever met.)

It’ll Be With You In Two Shakes

, | Baton Rouge, LA, USA | Awesome Customers, Food & Drink

(Note that our milkshakes come in small and large, which are served in the small and medium soft drink cups. Our large soft drink cups have a different shape, so they can’t fit under the milkshake spinner. A customer approaches my register to order.)

Customer: “I just love your peach milkshakes! The large just isn’t big enough though. Why don’t you have them the same sizes as your drinks?”

(I explain about the machine.)

Customer: “Oh. So I can’t get an extra large milkshake?”

Me: “Well, we don’t sell that size. I’m sorry.”

Customer: “Can’t you figure out how to ring one up? I just love them so much and the large is never enough!”

(I have an idea and turn to ask my manager, who is over by the drive through. She agrees, so I come back to the customer.)

Me: “Well, if you want to buy a small and a large shake, I can then combine them into the big cup. It’s the same size ounce-wise.”

Customer: “Yes! Oh, yes, I would love that. Your milkshakes are just so good!”

Me: “Okay, that will be [price].”

(He pays and I go make the milkshakes. While I am, I can hear him telling other customers how awesome our shakes are and how excited he is. My coworkers are amused at me making two shakes and then dumping them into a huge cup. When it’s done, I turn back to the customer.)

Me: “Do you want whipped cream? I’m afraid the milkshake lid won’t fit since it’s not made for the bigger cup.”

Customer: “Yes! And that’s okay; I’ll drink it really fast.”

(I finish off his monster milkshake and hand it to him. He looks like a little kid who’s just met Santa.)

Customer: “Thanks so much!”

(He literally skipped out of the restaurant, drinking his shake.)

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