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    Category: Awesome Customers

    Tipping The Scale

    | AB, Canada | Awesome Customers, Money, Top

    (I am in a horrible mood because I have discovered during the previous night’s shift that someone had stolen my wallet from my purse in our back hallway while I was working. Along with all my ID and bank cards, I lost $140 in tips from the night before. I needed that money to pay bills. However, I try to put my best foot forward during the shift. I serve a young customer and his girlfriend. They are friendly, funny, complimentary about my service, and just make me smile.)

    Me: *as I walk up with their check* “You know, I’m having a really bad weekend, so for putting a smile on my face today, I only charged you for the teen brunch instead of the full priced brunch.”

    Customer #1: “Oh! Well, thank you! Why are you having a bad weekend?”

    Me: “Well… my wallet was stolen while I was working last night.”

    Customer #1: “I’m really sorry to hear that! Can I pay with credit card?”

    (I put his bill price into the portable machine and hand it to him, and he begins to enter in the tip.)

    Customer #2: *eyes widen, whispers* “Really?!”

    Customer #1: *whispers* “She’s having a bad day.”

    Customer #2: “Yeah. Fair enough.”

    (They hand the machine back to me, and I print off the receipt. They tipped me $100 on a $48 tab.)

    Me: “Are you sure?!”

    Customer #1: “I hope you have a better day.”

    (I began to cry, and each of them hugged me before they left. I smiled for the rest of the day. Faith in humanity: restored.)

    Raising Sheldon Cooper

    | GA, USA | Awesome Customers, Family & Kids, Movies & TV

    (I am the manager. We have a sweet customer who comes in once a week with her adorable toddler. The little girl is always very happy and people often comment on her. On this day, the customer is looking at detergent on an aisle we’re restocking.)

    Coworker: “Your daughter is absolutely adorable.”

    Customer: “Thank you.” *to daughter* “That nice man complimented you. Can you say ‘thank you’?”

    Toddler: “BAZINGA!”

    (Everyone in the nearby vicinity including the woman starts laughing.)

    Customer: “She can’t say ‘please’ or ‘thank you’ that’s intelligible to anyone but me or my husband yet, but, somehow, that came out clear as day.”

    Coworker: “Oh, my god. That was so funny. You just made my crappy day so much better!”

    Customer: “Oh, well, I’m glad we could help! Say ‘bye bye,’ sweetie.”

    Toddler: *blows a raspberry*

    Customer: “Sorry, I’ve been trying to teach her that’s not nice. Can you wave ‘bye bye’?”

    Toddler: “YAY!”

    Customer: “Close enough. I hope she didn’t disrupt your work, guys, and I’m glad your day is getting better!”

    (The customer grabs her detergent and they head off towards the deli.)

    Coworker: “We should give her a gift card. She’s always awesome every time she comes in here.”

    Me: “You’re right.”

    (When the customer checked out, we had a $25 gift card waiting for her with BAZINGA written across the back. We could hear her laughing all the way out of the store. We love it when she comes in.)

    Related:
    Greeting Sheldon Cooper

    They Read A Pizza My Mind

    | Lexington, KY, USA | Awesome Customers, Food & Drink

    Me: *taking an order over the phone* “Thank you for calling [Pizza Place]. This is [My Name]. How can I help you?”

    Caller: “Hello. I would like to order two large pizzas, and I want the first one with sausage.”

    Me: “Okay, and what would you like for the second one?”

    Caller: “I don’t know. Surprise me.”

    (I am almost about to do just that. All of a sudden I hear a second person on the other line.)

    Second Person: “DON’T SAY THAT! HE PROBABLY WILL SURPRISE YOU!”

    Caller: “Okay. Sorry. Make that second one pepperoni.”

    Me: “What’s the matter? Don’t you like anchovies?”

    Should Stop Giving Herself A Good Dressing Down

    | San Diego, CA, USA | Awesome Customers, Spouses & Partners

    (Being a big military town, it is fairly common to have women come into our bridal store to shop for military events like the yearly ball. A customer comes in with her husband.)

    Customer: “I just had a baby and my body hasn’t quite bounced back yet.”

    Husband: *rolls eyes* “Hun, you look great. Really. Please stop saying that.”

    Customer: *ignoring husband* “But it is the annual ball, so I need to look nice. I was thinking of something in black, since black is slimming, but I’m not sure of my size at this point because of the baby.”

    Me: “I would be happy to measure you but you look to be about a size 10. What did you have in mind for style?”

    Customer: “Probably something very simple.”

    (The customer walks through the non-bridal section with me to look over the styles and proceeds to pick every dress with NO shape she finds.)

    Me: “Are you sure you don’t want to try on something with a little more shape to it? You have a better figure than you let on.”

    Husband: “Yes. PLEASE!”

    Customer: “No. These are fine. I mean, I really need to work out and flatten this pooch down.” *grabs stomach*

    (The customer has literally grimaced at everything she has tried on, not liking anything. Her husband has tried desperately to explain how beautiful she is, while fidgeting in an armchair next to the fitting area.)

    Me: *sigh* “Okay. Let me see what else we have.”

    Customer: “Thanks. I know there’s only so much you can do.”

    Me: *coming up with a plan* “Oh! We just got this dress in a couple days ago and I haven’t gotten to see it on anyone. Would you mind so much just trying it on and humoring me?”

    (The dress is a mermaid cut halter dress, VERY Marilyn Monroe but floor length. Perfect for a woman with real curves.)

    Customer: “Ooh, um, sure.”

    (The customer smiles awkwardly, clearly not wanting to be rude and say ‘no.’ As she goes into the fitting room I look at her husband, wink, and smile. The customer walks out of the fitting room looking drop-dead 50s-goddess gorgeous.)

    Customer: “I don’t kn—”

    Husband: *knocks over chair jumping up* “THIS ONE! WE’LL TAKE THIS ONE!” *under his breath* “…and after the ball we can make a sibling for the baby.”

    Some Customers Are Just Worth Recording

    , | Cupertino, CA, USA | Awesome Customers, Bizarre, Food & Drink, Technology

    (I’m working in the drive-thru.)

    Me: “Hi. Welcome to [restaurant]; what can I get for you today?”

    Customer: “Are… are you a recording?”

    Me: “Yup. I’m absolutely a prerecorded message to take your order and make your day just a little brighter!”

    Customer: “Oh. Well… I’ll have [order].”

    (The customers drive up to the window to pay. I look at them amusingly.)

    Me: “Am I a recording?”

    Customer: *laughs* “Sorry. You were just so chipper that we thought you were a recording!”

    Me: *chuckles* “It’s no problem. I’ve been up for three hours already and I’m loaded up on caffeine! Anyway, your order comes out to [total].”

    Customer: “Okay. So, if I drive off right now, do you get to keep the change?”

    Me: “Umm… That hasn’t happened before, so… maybe?”

    Customer: “Okay. Well, have a great day, then!”

    (The customers drive up to the next window to pick up their food. They very kindly leave me with a $15 tip!)


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