Category: Awesome Customers

More Than Morgan

| NS, Canada | Awesome Customers, Funny Names

(I have recently been hired and the manager has been having trouble getting a name tag for me. Since it is required to wear one, he gives me a choice between two old tags that happen to be in the office, and I choose to be ‘Morgan’ for the time being. I am helping a very sweet customer locate an item.)

Customer: “Thank you so much for all of your help.” *looks at my name tag* “Morgan. You’ve been great. And I’ll remember you because I have a niece named Morgan!”

Me: “I guess I shouldn’t tell you that my name’s not really Morgan then, should I?”

Customer: “It’s not? Oh, no! Well, don’t tell me what it is; you’ll just confuse me!”

Me: *laughing* “Okay, I won’t!”

Customer: “Thanks again for your help, “Morgan”” *makes “air quote” motion with her hands* “I’m sure I’ll be in again!”

(She came in a few more times before I got my proper name tag, and she always called me “Morgan” using her hands to do the air quotes. She never asked for my real name!)

Tipped In Your Favor

| FL, USA | Awesome Customers, Family & Kids

(I’m in a restaurant when a 20-something girl comes up to the waitress taking my order.)

Patron: “Excuse me.”

Waitress: “Is there a problem?”

Patron: “No, I just wanted to forewarn you that my grandmother is going to give you a hard time and probably complain about everything. I know that it’s frustrating dealing with those kinds of customers but she’s old and set in her ways which I know is no excuse, but please just take it with a grain of salt. And here:” *the girl hands the waitress two 20s* “because I know she probably won’t tip very well and you’ll need some incentive not to bludgeon her with a hot poker.”

Don’t Have Baggage About Types Of Baggage

| Lawrence, KS, USA | At The Checkout, Awesome Customers, Awesome Workers

(I am standing in line at the grocery store. The cashier asks the customer in front:)

Cashier: “Do you want paper or plastic?”

Customer: “It doesn’t matter, I’m biSACKtual.”

(After he left, the cashier turned to the bagger:)

Cashier: “It’s a good thing the other guy wasn’t here today; he’s hydrophobic.”

Just Run With It

| Lafayette, LA, USA | At The Checkout, Awesome Customers

(I’m ringing up an older woman.)

Me: “That’ll be [price], please!”

Customer: “Well, since you said ‘please’…”

Me: *laughing* “What, if I hadn’t, you’d have grabbed it and run?!”

Customer: “Yeah!”

Take Care At The Daycare

| Kent, England, UK | At The Checkout, Awesome Customers

(I’m a secretary/receptionist for a nursery. I’m dealing with a VERY upset parent whose husband has just left her. Another parent approaches my desk to pay, hears what’s going on and backs up to give the first parent some privacy.)

Parent #1: “I don’t know what to do. He just packed his stuff, said he ‘didn’t want to do it anymore,’ and left. I don’t know how I’m going to pay you.”

(The more she spoke, the more she cried. I buzzed for the owner and she took the parent into her office. The second parent then approached the desk again:)

Parent #2: “Oh my goodness, that poor woman. Anyway, I need to pay [Son]’s bill for the month, please.”

(I told her how much and she writes a cheque. She then hesitates a little.)

Parent #2: “Could I pay her bill as well?”

Me: “Pardon? You want to pay another person’s bill?”

Parent #2: “Yes. She needs all the help she can get right now.”

(I tell her it’s almost double her bill but she insists. Just as she’s finished writing the cheque the owner and the first parent come out. The woman has calmed down a bit and rushes to pick her son up.)

Parent #2: “Excuse me, [Owner], could you do something for me? Would you give this to her, please?”

(She’s holding a gift card for a supermarket.)

Parent #2: “I’ve been putting £50 a month on it since January; there’s £500 on it now. They’re going to need it a lot more than we will.”

(I and the owner stared at her for a moment, completely taken aback by her generosity. The owner took the card and the parent went to get her son. That’s when I started crying. I was so overwhelmed by what had just happened. Two days later, when the first parent brought her son in, the owner greeted her and asked her to come to the office where she gave her the card and told her the bill had been paid. I could hear her crying through the door. That was the best day at work and probably the kindest thing I’ve ever seen.)

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