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    Category: Awesome Customers

    Sends You A Kiss By Wire

    | Detroit, MI, USA | Awesome Customers, Musical Mayhem

    (No way around it, no way to glamour it up: I am a telemarketer. I have to call a customer about an insurance offer. It takes a few seconds for us to be able to hear them when they answer.)

    Me: “He—”

    Customer:HELLO, MY BABY! HELLO, MY HONEY! HELLO, MY RAGTIME GAL!

    (I am stunned as she sings the whole song!)

    Customer: “Sorry about that. Been getting calls all day. Told myself and my mother that the next caller is being sung to.”

    (I was stunned for a few more seconds, then I burst out laughing. I laughed so hard it hurt! I had to end the call and then take a 10-minute break to calm down.)

    Tis The Seasoning

    | MI, USA | Awesome Customers, Crazy Requests, Food & Drink

    (My father and I decide to go out to eat at a chain restaurant around Christmas. We can’t help but overhear a table, with a husband who has remained silent the entire time, and a wife, complaining about how her meal has been ruined by the waiter, who happens to be the manager on duty.)

    Woman: “Excuse me, sir. You completely ruined my steak. This is not what I ordered.”

    Manager: “I’m sorry, ma’am. I would be more than happy to correct this error. May I ask what is wrong with your steak? Is it overcooked?”

    Woman: “Just slightly but the major problem is the seasonings you put on the steak. I cannot stand it. I want just a plain steak. No seasonings.”

    (Overhearing this, I realize I have ordered the same thing, a Cajun top sirloin, which clearly states that there is spices put on the steak. After a few minutes, the manager comes back with a plain steak for the other table, as well as my meal. After delivering my meal, the woman pulls the manager back to her table.)

    Woman: “Sir, this is the second time, and the last time I hope I have to call you over here. You ruined my steak again. This steak is so bland and flavorless. How hard is it to give me a good steak with a bit of salt and pepper?”

    Manager: “I am sorry for the confusion, ma’am. I’ll go fix your order personally.”

    Woman: *as the manager is leaving the table, but clearly able to hear* “You know, honey, why would a place like this put that seasoning on something when it doesn’t even say it has it on there? No one likes that stuff anyway.”

    (Both my father and I have worked in restaurants most of our lives are fed up by this demanding customer and come to the aid of the manager.)

    Myself: *loud enough for the manager to hear* “Oh, my god! What did they do to this steak!?” *I see the woman turn around and give me a look of agreement as my dad is trying the steak* “This is the best steak I have ever had! And the seasoning is GREAT!”

    (The husband is nearly falling out of his chair laughing as the wife stays silent for the rest of the meal. The manager later thanked us for helping silence the customer. Knowing he was going to get stiffed on a tip, we each pitched $10 just to make his day a little brighter.)

    Be The Change You Want To See

    , | Houston, TX, USA | Awesome Customers, Food & Drink, Money

    (I’m picking up my son from elementary school when he asks for ice cream. The man selling outside is in his 50s-60s and pushing an ice cream cart in 100+ degree weather. There’s a 10 year old boy with his 5 year old sister ahead of us.)

    Girl: “I want that one”

    Boy: “How much is that?”

    Ice cream Man: “$1.50″

    Boy: *to sister* “We only have two dollars.”

    Sister: “I want that one.”

    (She points to another that also turns out to be $1.50, this goes on for another three times until the man finally sells them for $1 instead of $1.50.)

    Boy: “I’ll take two.”

    (The man’s expression seems like he can’t afford to lose a penny but he gives it to them anyway.)

    Son: “I’ll take that one.”

    Ice Cream Man: “That’s $1.00.”

    (I hand him $3.00 and tell him it’s to cover the kids in front of us. The man seems so relieved it made me wish I had more change.)

    Full Of Coffee And Appreciation

    | PA, USA | Awesome Customers

    (I’m manning the coffee area during the morning ‘coffee rush’, which means I’m basically making pot after pot after pot of coffee nonstop for about three hours. About halfway through, a nicely-dressed woman comes up to the counter. I smile at her and turn away to get yet another pot started.)

    Customer: “Hello?”

    Me: “Yes? How are you?”

    Customer: *smiles* “I appreciate you.”

    Me: “Really?”

    Customer: “Yes, for always having the coffee filled!”

    Me: “Thank you!”

    (Thank you, Customer. It’s nice to be appreciated!)

    Selling Out Is Selling Out

    | OH, USA | Awesome Customers, Bizarre, Extra Stupid

    (I work in an electronics store that has been having a huge sale on TVs. One customer calls asking about a model that we just sold out of.)

    Me: “I’m sorry, sir. We’re sold out of that model right now.”

    Caller: “Oh, that’s too bad.”

    (At this point I hear a noise in the background. It sounded like someone shouting.)

    Background: “What’s wrong?”

    Caller: “They don’t have any.”

    Background: “Why not? It’s in the ad!”

    Caller: “They sold out.”

    Background: “What?! Why did they do that?”

    Caller: “Why did the- What?”

    (He makes several noises, as if he’s struggling to understand her question. He apparently fails.)

    Background: “Why did they sell them all?”

    Caller: “Seriously? That’s what they DO! They sell things!”

    Background: “ALL of them?”

    Caller: “YES!”

    Background: “Well, that doesn’t make any sense!”

    (This goes on for another 10 MINUTES, and I am unable to will myself to hang up. Three coworkers and two managers have also picked up the line and listen as well, before the call abruptly drops, much to everyone’s disappointment.)


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