Can’t Vouch(er) For His Intelligence, Part 2
(A customer comes up to the register with nothing but a coupon.)
Customer: “Can I use this? It says $15.”
Me: “Yes, that will get you $15 off anything in the store.”
Customer: “Okay. I want to use it.”
Me: “No problem. Just go ahead and shop around for whatever you’d like, and then I’ll apply the coupon when you check out.”
Customer: “It says fifteen dollars. I can get fifteen dollars?”
Me: “This is a coupon, so the fifteen dollars will be deducted from the price of whatever you purchase.”
Customer: “Fifteen dollars?”
Me: “Yes sir, all you have to do is go pick out what you’d like.”
Customer: “I want fifteen dollars.”
Me: “I understand, but to get the fifteen dollars off, you must purchase something here.”
Customer: *blank stare*
Me: “Do you have an idea of what you were looking for? I can direct you to the right section.”
Customer: “Fifteen… dollars?”
Me: “Yes. Fifteen dollars.”
(The customer turns around and slowly wanders out of the store.)
This story is part of the Customers-Not-Quite-Getting-It roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.