Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Had It Up To Their Neck With Bad Customers
    (2,639 thumbs up)
  • April Themed Story Giveaway: Creepy Customers!
    Submit your story today!

    Can’t Keep Up With The Joneses

    | Annapolis, MD, USA | Hotels & Lodging, Liars & Scammers

    Customer: “I want to look at my final bill.”

    Me: “Yes, ma’am. Your room number?”

    Customer: *already angry by the question* “331!”

    Me: *looking at the name on the room* “331. Ms. Jones?”

    Customer: “Yeah! What’s the charge?”

    Me: “It’s $434.67.”

    Customer: “What! That’s insane! What did you people do? It should only be a hundred dollars!”

    Me: “Your bill shows a number of movie charges and quite a few items from our market here. It is 331, right, Ms. Jones?”

    Customer: “That’s insane! What did you do?! I knew this was going to happen! I knew you were going to try and cheat us and we wouldn’t know it till we got home!  I read on the internet that hotels always do this! Print that bill up right now! I’m going to sue you with it!”

    Me: “I’m sorry about  the confusion, Ms. Jones. Here’s your bill.  Let me get my manager so we can look over this and figure out the problem.”

    (As my manager approaches, she grabs the bill out of my hand so hard she tears part of it.)

    Me: “Here you are, Ms. Jones. And here’s my manager.”

    Customer: *looking at bill* “This isn’t me!”

    Me: “You are not Ms. Jones, in 331?”

    Customer: “No! What is wrong with you?!” *turning to my manager* “Why do you let idiots work here?!”

    Manager: “Ma’am, what is your last name?”

    (The customer rattles off a long, hyphenated name that could not be further from Jones if she tried.)

    Manager: “Then I have to ask why, when my employee asked you if you were Ms. Jones, did you say yes?”

    Customer: “I don’t get paid to know who I am!”