Can’t Hold A Finger To His Complacency
Medical Office | Right
| March 17, 2015
(I am in the waiting room at an urgent care facility. A young man in his 20s walks up to the receptionist, a bloody paper towel around one hand.)
Receptionist: “Is it still bleeding?”
Caller: “Yeah. I have it in a bag, see?”
(He then pulls out a plastic bag from a pocket, with the tip of his finger inside.)
Receptionist: “You need to go to the ER.”
Caller: “Aw, man, really?”
Receptionist: “Um, yes. Yes, you really do.”
(He only seemed mildly disappointed, but turned and calmly walked out of the office.)
Question of the Week
Have you ever served a bad customer who got what they deserved?