Customer: “Hi there, I was wondering if you could help me?”

Me: “Of course. What are you after?”

Customer: “Well, my son is a huge Star Wars fan and he really wants one of those Lightsabers.”

Me: “Not a problem, we have plenty of them. Was there any particular one you were after.”

Customer: “Do you have one of the ones that come out of the handle?”

Me: “We have several pop-out ones, they also make a sound.”

Customer: “Oh, okay.”

(They walk off and pick some of the different designs up and walk back to me.)

Customer: “Hi again.”

Me: “Did you find one?”

Customer: “Not the one that he wants.”

Me: “Well we also have some better ones in the window, would you like to see?”

Customer: “Yes, please”

(I get a prop Lightsaber out of the window and show it to them.)

Customer: “Hmm, it doesn’t seem to be the right one.”

Me: “Unfortunately, that’s all we really do.”

Customer: “So you don’t do the one that cuts things?”

Me: “Erm, the ones that cut things?”

Customer: “You know, the ones from the movies.”

Me, giving up: “Erm… you could try the Entertainer, they should do them.”

Customer: “Brilliant, thanks very much.”

(If this wasn’t bad enough, it’s happened about 3 times in the past year.)