(Note: I work for a cosmetology products distributor, so our clients are primarily professionals and beauty salon & supply owners. I’m talking to a rather ditzy stylist on the phone.)

Customer: “So, yeah…like, I need to know how to retail [brand name product].”

Me: “Well, I can send you a contract to become a retailers so you can purchase them from us.”

Customer: “But I already bought them from you! I just need to know how to sell them.”

Me: “Uh…most people put product on a shelf with a price on it.”

Customer: *cheerful* “Ooohhh, okay! Thanks, that’s all I needed!”