(We always know in the summer rental cars will come back with lots of dead bugs on the front bumper and windshield. This was a joke we used frequently.)
Me: “Wow, looks like you hit a lot of bugs on the road out there!”
Customer: “Yeah. I was out on a lot of country roads.”
Me: “You know it’s a $1 per bug cleaning charge, right?”
Customer: *immediately irate, stands up in a huff* “THAT IS OUTRAGEOUS. I WILL NOT PAY THAT! I WANT TO SEE YOUR MANAGER!”
Me: “Whoa. Just a little joke, sir.”
Customer: *sitting down, still upset* “Well, that’s stupid. And not funny.
(I stopped telling the bug joke after that…)