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    Breathless Anticipation

    | Toronto, ON, Canada |

    Customer: “I want to make a complaint about that young man that works here. He didn’t help me at all and I need to find a certain book.”

    Me: “I’m sorry to hear that. Was the book misplaced? Is that why he couldn’t find it?”

    Customer: “Well, no. He didn’t offer to help me at all. I walked by him three times and sighed loudly, and its his job to know that I need help and to help me out.”

    Me: “Are you complaining because he’s supposed to assume that you need help, even when you didn’t ask him for help?”

    Customer: “It’s the polite thing to do! No one here can find books, they’re all shelved funny and its your job to know that we need help finding them. Make him do his job properly!”