Brawn Over Brains
(One day at the fitness club I manage, I am called to the front desk of our gym to answer a question for a member.)
Me: “Hi, welcome to [Fitness Club]. Can I help you?”
Gym Member: “Yes, I was wondering if you can teach me to do what they are doing?”
(The customer gestures to our pool, which has been emptied due to a crack, and has several repairmen on the floor trying to fix it.)
Me: “I’m sorry, sir. Teach you to do what?”
Gym Member: “To walk on the bottom of the pool like that.”
Me: “Sir, those gentlemen are repairmen. They are fixing a crack in the pool floor.”
Gym Member: “Oh, so you have to be a repairman to learn how to walk underwater like that?!”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
