Book You In For Six (Feet Under)

(My boss passed away earlier this year. Her phone forwards to mine so that I can redirect individuals that need assistance.)

Customer: “Hi, can I speak to Dr. [Boss]?”

Me: “I’m sorry, Dr. [Boss] passed away earlier this year. Is there something I can help you with instead?”

Customer: “No, I think I’ll just call back. When do you think she’ll be in?”

Me: “Ma’am, she passed away.”

Customer: “Right… so when will she be in?  Can I call back tomorrow?”

Me: “Ma’am, she’s dead.”

Customer: “Oh… how about Monday, then?”

This story is part of our roundup about customers who are bad listeners!

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