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Belting Out Her Demands

| Right | January 18, 2013

(I have just taken over a register where the guest has already been complaining the previous cashier was too slow.)

Me: “Hi! Any coupons or gift cards you are using today?”

(I move the divider out of the way to start ringing her items.)

Customer: *gasps* “Um, yeah. You… you need to put that bar back down.”

Me: “I am just moving it to start ringing your items.”

Customer: “No! Put it back. It has to be there. The belt cannot move. Now!”

Me: “Ma’am, I will be unable to reach the items if the belt doesn’t move.”

Customer: “I will hand you the items. I will not have the belt moving!”

Me: “Uh… why?”

Customer: “I can’t have it move! I lose control of my items when the belt moves! I must be in charge of my items! IT CAN’T MOVE!”

(She was having a freak out about the whole thing. I gave up and just tried to get her out as fast as possible.)

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