Beefed-Up Technology

Retail | Kansas City, MO, USA

(I was a customer at a cell phone store, observing the following exchange.)

Employee: “I’m sorry sir, but your phone has water damage, which isn’t covered by the warranty. You will have to purchase a new phone.”

Customer: “That’s ridiculous! I haven’t gotten the phone wet!”

Employee: “Have you used the phone in the rain? Sometimes, that’s all it takes to get the internals wet enough to damage the device.”

Customer: “Well, yes, but that doesn’t make any sense! Cows are in the rain all the time and they don’t die!”

Employee: “…”

Me: *interjecting* “Sir, cows aren’t electronic devices.”

Customer: *storms out*

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