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    Beauty Is Pain… Mental Pain

    | Bradenton, FL, USA | Top

    (I work in the Fragrance and Cosmetics department, and one slow night I had this phone conversation.)

    Customer: “Hi, I bought a lipstick earlier today and I can’t work it.”

    Me: “Um, OK. What exactly do you mean?”

    Customer: “I just…I can’t work it.”

    Me: “All right, well, some of them are packaged weird. What brand is it?”

    Customer: “Lancome.”

    Me: “Those are pretty standard, they work just like any other lipstick.”

    Customer: “But how do I work it?”

    Me: “Um, you just twist the top part in one direction, and the bottom part in the other direction.”

    Customer: “But after I do that, how do I get it back in?”

    Me: “You do the same thing, only in reverse.”

    Customer: “But there’s a hole in the top. Is this the kind I can’t carry in my purse? It would get all over everything.”

    Me: “Um, well, the lid is reusable. You can put it back on the lipstick after you twist it back down.”

    Customer: “Oh, that part can go back on. I see! How clever.”