Be Discrete On The Receipt
(I am ringing up a customer. Note that the receipts automatically print on credit transactions.)
Me: “Would you like your receipt?”
Customer: “No! How dare you! You better not give me receipt! I will be so pissed!”
Me: “Oh, um, okay then!”
(I finish ringing her up and the receipt prints automatically.)
Customer: “Why did you print that?! I told you I didn’t want it! Do I need to slap you?!”
Me: “I’m sorry, ma’am. They print automatically when you use a credit card. You don’t have to take it or anything.”
Customer: “I hate you young kids who think you know everything! You print receipts like it’s nothing!”
Me: *not knowing what to say* “Well, have a great evening.”
Customer: “How could I?! You printed the receipt!”
Question of the Week
Have you ever served a bad customer who got what they deserved?