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    Be Careful What You Ask For, Part 2

    | Alberta, Canada |

    Me: “Thank you for calling ***, how can I help you?”

    Caller: “I need a driver’s licence. ”

    Me: “Okay… you can come to our office; as it is Saturday, we are open ’till 12:30 pm.”

    Caller: “I can’t make it in time, can you fax me one?”

    Me: “Sorry, sir. It’s a plastic card and it can not be faxed or emailed. We also have to take your photo, so this can be done only in person.”

    Caller: “It was my birthday yesterday, so my licence is expired. Can’t you do it over the phone?”

    Me: “Sorry, sir, I can not send you a plastic licence over the phone.”

    Caller: “F*** you!”

    Me: “Sorry, sir. I can’t do that over the phone, either.”

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    Be Careful What You Ask For