Me: “Thank you for calling, how can I help you today?”

Customer: *thick accent* “I have problem with cell phone.”

Me: “Okay, sir, I’m sure I can help you with that. It looks like we’re going to have to re-set your connection. I need you to type in the following series of numbers, followed by the pound key.”

(I hear a distinct whacking sound in the background.)

Me: “Sir? What are you doing?”

Customer: “You say pound phone. I pound on table. Pieces fly off!”