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    Attack Of The Third Dimensional Dimwits

    | Colorado Springs, CO, USA |

    (I am explaining to a customer how to program his pre-paid phone.)

    Me: “Alright, the sequence you need to press is Pound(#)-8678423 to program your phone.”

    Caller: “What?”

    Me: “Press Pound-8678423 on the phone’s number pad.”

    Caller: “I don’t see anything that says ‘Pound’.”

    Me: “The Pound key looks like a tic-tac-toe. It’s the button right under the 9 key.”

    Caller: “You mean I have to take apart my phone, pull off the numbers, and press this ‘Pound’ key to get the thing working?”

    Me: “No, ma’am, don’t take the phone apart. The Pound key is below the 9 and to the right of the zero.”

    Caller: “But I’m telling you, I can’t get to that key if it’s under the 9! I have to take the 9 off to see it!”