(A lady comes in with a bag of shirts.)

Lady: “I need to return these.”

Me: “Sorry we can’t take those back, they’re opened…”

Lady: “Why the hell not!?”

Me: “You can only return the shirts if they’re unopened. It’s the store policy.”

Lady: “Bulls**t, you’re trying to rip me off! You’re suppose to take these back–they don’t fit my husband!”

Me: “If you read the policy you would know you couldn’t bring them back, ma’am.”

Lady: “What store policy?!”

(I point to the store policy above and behind me on a red sign in big white letters. The lady snatches the bag of shirts and starts stomping off. My manager, who was watching the whole time, finally says something.)

Manager: “I’m sorry ma’am, next time you should read the policy–”

Lady: *cuts off my manager* “I DON’T F**KING READ!!”