At Least It’s Hands-Free Now

Caller: “My phone isn’t working.”

Me: “No problem. I can help you with that.”

Caller: “Good. I hate these things.”

Me: “Sir, can you locate the power button on the top of your mobile, hold it in for ten seconds, and then release?”

(The customer is quiet, and then I hear a crash.)

Me: “What happened?”

Caller: “I did what you told me to do. Hold the button for ten seconds and then release the phone.”

Me: “No, I meant release the button, not the whole phone.”

Caller: “Well, if it wasn’t broken earlier, it sure is now!”

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