Customer: “I have a coupon here that says 25% off. What does that mean?”

Me: “It means you get 25% off.”

Customer: “Huh?”

Me: “You will get 25% off your total price.”

Customer: “I don’t understand. Why does it say that?”

Me: “It’s a discount. They’ll give you a cheaper price.”

Customer: “Huh? This coupon doesn’t make sense.”

Me: “When you give your coupon to the attendant, they’ll take 25% off your ticket price.”

Customer: “I don’t have a coupon.”

Me: “…”