As The Price Decreases, So Does Brain Cell Count
Customer: “I have a coupon here that says 25% off. What does that mean?”
Me: “It means you get 25% off.”
Customer: “Huh?”
Me: “You will get 25% off your total price.”
Customer: “I don’t understand. Why does it say that?”
Me: “It’s a discount. They’ll give you a cheaper price.”
Customer: “Huh? This coupon doesn’t make sense.”
Me: “When you give your coupon to the attendant, they’ll take 25% off your ticket price.”
Customer: “I don’t have a coupon.”
Me: “…”
Question of the Week
Have you ever served a bad customer who got what they deserved?