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    As Clear As Muddy

    , | Pennsylvania, USA | Language & Words, Technology

    (I’ve just started on the floor for customer service for a cable company. A customer calls in saying his TV is “muddy”.)

    Me: “Sorry, sir, I’m not understanding what is wrong with your TV. Is it pixelated, blue, or fuzzy?”

    Customer: “No, it’s muddy.”

    (After a few minutes of trying to figure out exactly what he meant by muddy.)

    Me: “Sir…do you have mud on your TV?”

    Customer: “D*** it! I said it’s muddy. M-U-T-E…MUDDY!”

    Me: “Sir, do you see a muddy button on your remote?

    Customer: “Yes. ”

    Me: “Press the button.”

    Customer: “That fixed it. Thank you so much!”