Arithmophobia
(I work at a restaurant where customers can call and place an order to pick up).
Me: “Thank you for calling [Restaurant]. How may I help you?”
Customer: “Hi, how many wings can you get in an order?”
Me: “We have orders of 6, 12, 18, 24, 50, and 100. Would you like to order some?”
Customer: “Yes, I want 20.”
Me: “Sir, we don’t have 20. The closest we have to 20 is 18.”
Customer: “How many wings come in your 18-piece?”
Me: “… 18.”
Customer: “Okay, are you sure?”
Me: “I can say for a fact that the 18-piece wing order comes with 18 wings.”
(This went on for a few minutes. Back and forths of, “Are you sure?” and, “Yes, sir, I am sure you get 18 wings in an 18 wing order.”)
Me: “Now what can I get you today?”
Customer: “I think I’m going to eat elsewhere.” *click*
Question of the Week
Have you ever served a bad customer who got what they deserved?