Me: “Service Center, how may I help you?”

Customer: “I need to make an appointment to get my oil changed.”

Me: “Oh alright. Well, just so you know, you can come in whenever you are available during the week.”

Customer: “So, Monday through Friday?”

Me: “Yep!”

Customer: “So, wait…we don‚Äôt need an appointment?”

Me: “Nope, just come right in!”

Customer: “So, what your saying is we don‚Äôt need an appointment?”

Me: “Yes, ma’am.”

Customer: “I dunno about that.”

Me: “About what?”

Customer: “Not having an appointment.”

Me: “Well, do you want me to put you down for an appointment?”

Customer: “You just said I didn‚Äôt need one!”

Me: “Well, so you’re not so confused, I can put you in whatever slot you want.”

Customer: “No, I’ll just go somewhere else!”