Answer Pwned
Call Center | Right
| June 14, 2011
Me: “Hello, this is [name] speaking. How can I help you today?”
Customer: “Hello, I’ve got an answer phone message from you saying my boiler engineer appointment is today. I accidentally deleted the message. Does that mean he’s not coming?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
