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And The Problem Solves Itself
Credit Card Call Center | Louisville, KY, USA
Me: “Thank you for calling. May I please verify your address and phone number?”
(The caller rattles off an address, including the apartment number.)
Caller: “… that’s why I’m calling. What’s this about a ‘dog’ in my address?”
(I notice her address has the words “DASIN DOG”.)
Me: ¬†”I’m sorry, ma’am. I have no explanation for that. I can certainly remove it.¬†Also, we don’t seem to have your apartment number. Would you mind repeating that for me?”
Caller: “D!¬†D as in Dog!”
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