… And Elvis Has Left The Building!
Me: “Thank you for calling [Video Rental store].”
Her: “Yes, I see in your ad this week that you have Happy Feet out.”
Me: “Yes, it’s out for the Playstation 2.”
Her: “That’s not the movie?”
Me: “No, it is not.”
Her: “When is it coming?”
Me: “It’s out in theaters right now. We have no date on when it is coming.”
Her: “Well is there anything that can show my grandkids how to do the dance?”
Me: “Not that I am aware of.”
Her: “Well I got this book for my grandkids and it shows the penguins…” *goes on for what feels like an HOUR about some book and teaching them some dance from the movie. I sorta doze on and off since her voice is very… shall I say… monotone, flat, and boring. Finally…* “…so the main reason why I’m calling.”
Me: (you mean to tell me all this was a SECONDARY reason why you called?) “Yes ma’am.”
Her: “Do you believe in Christ?”
Me: “Uh…” *customer comes up with stackfull of DVDs* “I gotta go now. Bye.” *hangs up phone*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.