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    An Open And Shut Case

    | Los Angeles, CA, USA | Extra Stupid, Technology

    Me: “Hello, [Tech Support]. How can I help you?”

    Caller: “I just got your wireless internet thingy, but I’m not sure I like it.”

    Me: “What’s wrong with it?”

    Caller: “Oh, nothing’s wrong with it. It’s much faster than my old internet; but do I always have to open my windows? I hate opening up the windows.”

    Me: “What computer do you have?”

    Caller: “I have a Mac.”

    Me: “Then how do you–”

    Caller: “Oh! No. Not that computer windows thing! I don’t have that! I mean my actual windows around my house!”

    Me: “You’re… opening up you’re windows around your house?”

    Caller: “Yes! And it’s really chilly today!”

    Me: “Ma’am, I hate to interrupt, but why is this relevant to your internet problem?”

    Caller: “Well, it’s wireless! It comes through the air, right? How else am I going to get it if the windows are closed?”