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    | Tampa, FL, USA |

    Me: “Thank you for calling cardholder service, how may I help you?”

    Customer: “You sent me a bill. Why?”

    Me: “May I please have your card number?”

    Customer: “I threw it away when the balance was gone.”

    Me: “Um… can I have your social security number?”

    Customer: *gives number*

    Me: “I show your current balance is $10,027.31, due on 07/25/2008. Would you like to make a payment today so you do not get a late fee?”

    Customer: “What do you mean? Why did you send me a bill?”

    Me: “Sir, because you purchased those items you are required to repay the account.”

    Customer: “No. You gave me the money, so I spent it.”

    Me: “A credit card is a short term loan. You are required to pay it back.”

    Customer: “No, I’m not!” *click*

    (This is the third call like this in the past month.)