Me: “Alright in order for me to see your screen, you have to select your region.”

Caller: “What does that mean?”

Me: “You need to select the United States on the map.”

Caller: “Why would you think I would know where that was on a map?!”

Me: “It’s just a standard world map.”

(The caller reads places’ names aloud as they hover their mouse over the map.)

Caller: “Asia…Africa…Russia…China…I don’t think it’s here.”