(This is at the end of the conversation after explaining charges to a customer.)

Customer: “Have I told you today that I love you?”

Me: “Um, I’m sorry…what?”

Customer: “Have I told you today that I love you?”

Me: “Oh, you just did.”

Customer: “I love you!”

Me: “Thank you? And thank you for calling [utility company]. Have a great day!”

Related:
All You Need Is Love