All Signs Point To Yes
Retail | Vancouver, BC, Canada
(A customer is at the refund counter to return a DVD player. I get called over to inspect it, because I work in the electronics department.)
Coworker: “Alright, everything seems okay. May I see your receipt?”
(The customer hands over her receipt, but it’s dated July. It was November at the time. Our return policy only allows for 45 days.)
Coworker: “Ma’am, I cannot give you a refund, because this is from July.”
Customer: “But the electronics associate said I can return it anytime!”
Coworker: “Do you remember who it was?”
Customer: “It was that young man!” *points towards me*
Me: “Ma’am, I have never told you such a thing.”
Customer: “Yes you did! Are you calling me a liar?!”
Me: “Well, I’m just a seasonal worker who got hired two weeks ago, so…”
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