Customer: “I need to return these flowers. They died.”

Me: “This appears to be a bag of soil.”

Customer: “Well, I pulled them up a week ago, I guess they fell apart.”

Me: “Okay. I’ll just need your original receipt.”

Customer: “I don’t have a receipt.”

Me: “I’m sorry, but to return plants I’ll need a receipt.”

Customer: “Your signs say that you have a one-year guarantee!”

Me: “Yes, we do, but you have to keep your receipt because the price of plants changes so often.”

Customer: “I’d like to speak the a manager.”

(I call the manager of the garden center inside, and he tells the customer the exact same thing I did.)

Customer: “Well, you should really post it somewhere that you have to keep your receipt.”

Me: “It is posted in the–”

Customer: “Where? Somewhere no one can find, I bet!”

Me: “Actually, it’s posted in the garden center immediately outside the doors. It’s to the right.”

Customer: “In tiny letters, right!?”

Me: “No, the sign is about 6 feet tall. It’s also printed on the back of every receipt. I’m sorry if you missed it.”

Customer: “Well, I doubt anyone can find it. I’m shopping at [competitor] from now on!” *starts to walk away*

Me: “Sir, you left your plants.”

Customer: “I don’t need a bag of dirt!”

(The customer tries to exit through the entrance doors. They don’t open automatically from the inside.)

Me: “Sir, those doors don’t open from this side.”

Customer: “Well, they shouldn’t say ‘EXIT’ on them, then, should they?”

Me: “The door actually says ‘NO EXIT’.”

Customer: “Hmph!”

Related:
All Signs Point To Other Signs
All Signs Point To No
All Signs Point To Duh
All Signs Point To Yes