All Buttoned Up And Going Nowhere

| Madison, WI, USA | Extra Stupid, Hotels & Lodging, Technology

(A guest calls from the elevator to the front desk.)

Guest: “Um yeah. Your elevator is not working.”

Me: “What seems to be wrong, ma’am?”

Guest: “It won’t move anywhere.”

Me: “Okay, I will be right down to check it out.”

(I go to the elevator. The guest is on the first floor, hitting the ‘1’ button.)

Me: “Ma’am, you are on the first floor hitting the first floor button.”

(She was quite embarrassed. I can’t say I blame her!)