• Raise A Broken Glass To That Employee
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  • August Theme Of The Month: Best. Customer. Ever!

    Aisle Always Need Directions

    | Houston, TX, USA | Uncategorized

    Customer: “I just walked in to the auditorium to see [movie title], and the movie is already playing.”

    Me: “May I see your ticket stub?”

    (She shows me her ticket stub while I continue to tear other customers’ tickets.)

    Me: “Ma’am, you chose to see [movie] for the 2:15 showtime. Do you want to watch that movie for the next showtime? The next one won’t be playing until 5 PM.”

    Customer: *irritated* “But the movie has already started! I don’t know what to do!”

    Me: “Well, since you have missed the first 45 minutes of the movie, I can only get you to wait until the next showtime. That, or we can get you either a rain check or a refund.”

    Customer: “Then tell me. What do you want me to do?!”

    Me: “You’ll have to go back to the box office and have them exchange your ticket for another ticket for the 5:00 showtime, or have them get you your refunds.”

    Customer: *starts yelling* “But I don’t want to do that! The movie already has started! You need to tell me what do I do!”

    Me: “Let me get you the manager.”

    Customer: “You don’t know anything!” *walks away*