Age Is But A Number, Part 2
British Columbia, Canada, Parents/Guardians, Refund, Toy Store, Vancouver | Right
| December 30, 2011
Customer: “I need to return this.”
Me: “I see that it’s been open and even played with. Mind if I ask what was wrong?”
Customer: “My son says it’s too difficult to play with.”
Me: “I’m sorry, sir, but once again, this is clearly used, as it’s showing signs of wear. I’m afraid I can’t give you a refund.”
Customer: “You don’t understand. We have no use for this anymore! My son can’t play with it! It’s too difficult for him! Give me my money back!”
Me: “Well, sir, the packaging for this toy does say it’s for ‘Ages 14 and Up’. How old is your son, anyway?”
Customer: “26.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
