Acting Rashly
Me: “Hi, this is [College] help desk. What can I do for you?
Caller: *sobbing* “You have got to help me!”
Me: “Okay, miss. What seems to be the problem?”
Caller: “I have this huge rash all over my butt!”
Me: “Miss, you do realize this is a tech help desk… like, for computers?”
Caller: “But I don’t know who else to call!”
Me: “Well, you could try health services. I can get you the number.”
Caller: “No, I already called them.”
Me: “And they couldn’t help you?”
Caller: “They wanted me to come in! But I don’t want people to know. Can’t you just tell me how to get rid of it?”
Me: “Miss, I honestly have no idea. I’ve never had your… problem.”
Caller: “What about your friends?”
Me: “Well, none that I know of.”
Caller: “Oh, my God, I AM a freak!” *hangs up while still sobbing*
This story is part of the American States roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
