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    Acting Flippantly, Part 3

    | WI, USA |

    (A customer is calling in with internet problems.)

    Me: “Let me reset some of your equipment. It works best if your modem is off. Can you flip off the power switch for me?”

    Customer: “Is something supposed to change when I do that?”

    Me: “The LED’s on the front of the modem should go dark.”

    Customer: “They’re still on. I’ve been giving it the middle finger for 30 seconds now, and the lights are still on.”

    Acting Flippantly, Part 2
    Acting Flippantly