Customer: “I’m looking for a DVD. My father told me I had to rent it.”

Me: “Okay, do you know what the movie was called?”

Customer: “No.”

Me: “Did he say what actor or actress was featured in the film?”

Customer: “Samuel something.”

Me: “Samuel L. Jackson?”

Customer: “Yeah–him.”

Me: “Did he happen to mention what the movie was about?”

Customer: “Um…Snakes…on a Plane.”

(I walk the customer over to the movie ‘Snakes on a Plane’ and hand it to her.)

Customer: “I don’t think this is it.”

Me: “Ma’am, this is the only movie I have with Samuel L. Jackson in it about snakes on a plane.”

Customer: “Hmm…and this is about snakes on a plane?”

Me: “Yes.”

(The customer puts the movie back on shelf.)

Customer: “I just don’t think this is it.”