Abusing The Language Barrier
(I am rolling some fabric for sale. A woman and her daughter approach the basket full of unidentified fabrics that I’m working on.)
Customer: *to her daughter* “Pregúntale a la muchacha si hay más de esta.” (“Ask the girl if there is more of this.”)
Me: “¿De cual tela, señora?” (“Which fabric, ma’am?”)
Customer: “How dare you?”
Me: “I-I’m sorry?”
Customer: “You’re all the same. How dare you assume I don’t speak English!”
Me: “Ma’am, you asked your daughter to ask me a question in Spanish instead of asking me yourself. I assumed you were more comfortable with Spanish.”
Customer: “Well, I speak English just fine.”
Me: “I see that, yes. I was just trying to make things easier–”
Customer: “I just didn’t want to speak to YOU.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.