About To Have A Fire Sale

(I work in a call center doing tech support for a well known fast food chain. A coworker is the one that actually took this call. They were complaining about a piece of equipment that functions as a surge protector and battery backup for the computers that run the store.)

Caller: “My [piece of equipment] is smoking.”

Coworker: “Sir, I need you to unplug everything from it and move everything away from it until it cools down.”

Caller: “But that will bring down our store! I’ll do it later when we slow down or after closing.”

Coworker: “Sir, you realize it could burst into flames and burn down your store, right?”

Caller: “And? We are busy!”