• Raise A Broken Glass To That Employee
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  • August Theme Of The Month: Best. Customer. Ever!

    A Taxing Conversation

    | Norwich, England, UK | Money, Top

    (My colleague is the customer in this transaction. He has received a letter from HM Revenue (British tax authority).)

    Colleague: “Hello, I am ringing about the letter I received stating the amount due to you is £1,400!”

    Tax assistant: “Well, I can help you with that. What seems to be the issue?”

    Colleague: *angry at this point* “The issue is that I have just received a letter telling me that I have to pay you £1400!”

    Tax assistant: *still being very polite* “Well, sir. Please calm down, let me say something.”

    Colleague: “Say something? What can you say that’s going to resolve this problem?”

    Tax assistant: “How about, the check is in the post and you don’t owe us a penny?”

    Colleague: “Oh.”

    Tax assistant: “I thought that might help a little. If you had read the letter clearly you would have seen that it says ‘Amount due to you is £1,400.’”

    Colleague: “Oh… erm… I’m really sorry for being a jerk.”

    (I have never laughed so hard in my life.)