A Sudden Stamp Of Recognition
(I work in a copy shop/shipping store. It has a modern all-glass front with two entrances. Currently, I am currently the only one on shift. A customer comes in.)
Customer: “Hi, do you sell stamps?”
Me: “No, sorry, we don’t sell postage. [Store across the street] has stamps, though, at every register, and they’re just down the stairs at the end of the parking lot.”
Customer: “Oh, all right. Thank you!”
(The customer leaves, but I watch her walk 10 feet to our other entrance, and enter our store again.)
Customer: “Hi, do you sell stamps?”
Me: “…I’m sorry, ma’am, we do not. However, if you go over to—”
Customer: “See, that’s what the other girl said, and she told me to come over to this location!”
Me: “Ma’am—”
Customer: “You young people need to learn to be clear when you’re giving directions!”
(As she says this, she looks around and the lightbulb goes off.)
Customer: “I’m in the same store, aren’t I?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.