(Note: I’m providing tech support over the phone to a customer.)

Me: “Okay, so we’re just going to need your phone number before I can go any further.”

Caller: “Okay, it’s **** ****.”

Me: “…and your area code?”

Caller: “Huh?”

Me: “What state are you in?”

Caller: “Say again?”

Me: “What state?”

Caller: “Sober?”