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    A Simple Solution Is Just The Ticket

    | Red Bluff, CA, USA | Extra Stupid, Technology

    Customer: *calling my office phone* “My scanner hasn’t worked for two weeks! Why haven’t you fixed it yet?”

    (I glance at my computer, checking my tickets. Nothing in this person’s name.)

    Me: “Have you called a ticket in? What is the ticket number?”

    Customer: “I don’t have time for that!”

    Me: “Well, luckily, I have a gap between appointments and can come over to look at it now.”

    (I head over.)

    Customer: “See? Nothing.”

    Me: “How long has it been unplugged?”