A Rude Awakening
Web Design | Right
| September 19, 2014
(I ask a client to call me the morning of the next day to discuss layouts for his website. He ends up calling at around 3:00 pm instead.)
Me: “I’m sorry sir, but I won’t be able to help you right now. Please ca—”
Client: “Wait. I thought you said to call in the morning!”
Me: “Yes, I did, but it’s 3:00 in the afternoon now. I’m really busy right now though so we’ll have to reschedule.”
Client: “YOU SAID MORNING! I just woke up so it’s still MY morning! You need to assist me now!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.