A-Pee-l For An Appointment
(Some of the exams we schedule require that a patient have a full bladder at the time of the exam in order to get the appropriate images.)
Caller: “Hi, I was hoping you might have an opening for an OB ultrasound this afternoon?”
Me: “I’m sorry, the schedule is actually very full today. I could get her in tomorrow afternoon, if you’d like?”
Caller: “No, that’s okay. She’s just here now with a full bladder and we didn’t want to waste it.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.