November Theme Of The Month: Black Friday!

A Pain In The Ask

| Santa Barbara, CA, USA | Uncategorized

(This customer bought a couple packs of white t-shirts and socks.)

Me: “Your total is $28.77.”

Customer: “Were the shirts on sale?”

Me: “Yes, they were $2 off.”

Customer: “How do you know?”

Me: “…because that’s what the sale price is. See? It shows it here on the register screen.”

Customer: “Oh okay. But were they on sale?”

Me: “Yes.”

Customer: “Okay. Were the socks on sale?”

Me: “No.”

Customer: “Why not?”

Me: “Our sales change weekly and this week these socks aren’t on sale.”

Customer: “Why not?”

Me: “Because they aren’t on sale this week.”

Customer: “But why?”

Me: “I don’t know…corporate decides the sales.”

Customer: “Oh okay. What’s the total?”

Me: “$28.77.”

(The customer gives me $40 and I give him his $11.23. I used two $5 bills instead of a 10 because I didn’t have any 10s in my till.)

Customer: “I want a 10, I don’t want two fives!”

Me: “Sorry, I don’t have any tens in my drawer. I only have fives.”

Customer: “Why do you think that is?”

Me: “Well, when I get change from my supervisors they just give me fives. They don’t usually have any tens. And also customers just don’t usually pay with tens.”

Customer: “But why do you think that is?”

Me: “I don’t really know. Probably because the customers usually get money from ATMs and they only give out twenties.”

Customer: “Why do you think that is?”

Me: “I don’t know. I guess the banks just think that people really just need twenties.”

Customer, frustrated: “Wait, why are we talking about banks?”

Me: “I don’t know, you brought it up.”

Customer: “I don’t want two fives, I want a ten!”

Me: “Go ask at customer service. They might have some.”

Customer: “Why do you think that is?”

(I call the manager who gets the guy his ten. He finally leaves after asking me again if the socks were on sale.)

When They Ask Why, It’s Time To Run