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    A Pain In The Ask

    | Santa Barbara, CA, USA |

    (This customer bought a couple packs of white t-shirts and socks.)

    Me: “Your total is $28.77.”

    Customer: “Were the shirts on sale?”

    Me: “Yes, they were $2 off.”

    Customer: “How do you know?”

    Me: “…because that’s what the sale price is. See? It shows it here on the register screen.”

    Customer: “Oh okay. But were they on sale?”

    Me: “Yes.”

    Customer: “Okay. Were the socks on sale?”

    Me: “No.”

    Customer: “Why not?”

    Me: “Our sales change weekly and this week these socks aren’t on sale.”

    Customer: “Why not?”

    Me: “Because they aren’t on sale this week.”

    Customer: “But why?”

    Me: “I don’t know…corporate decides the sales.”

    Customer: “Oh okay. What’s the total?”

    Me: “$28.77.”

    (The customer gives me $40 and I give him his $11.23. I used two $5 bills instead of a 10 because I didn’t have any 10s in my till.)

    Customer: “I want a 10, I don’t want two fives!”

    Me: “Sorry, I don’t have any tens in my drawer. I only have fives.”

    Customer: “Why do you think that is?”

    Me: “Well, when I get change from my supervisors they just give me fives. They don’t usually have any tens. And also customers just don’t usually pay with tens.”

    Customer: “But why do you think that is?”

    Me: “I don’t really know. Probably because the customers usually get money from ATMs and they only give out twenties.”

    Customer: “Why do you think that is?”

    Me: “I don’t know. I guess the banks just think that people really just need twenties.”

    Customer, frustrated: “Wait, why are we talking about banks?”

    Me: “I don’t know, you brought it up.”

    Customer: “I don’t want two fives, I want a ten!”

    Me: “Go ask at customer service. They might have some.”

    Customer: “Why do you think that is?”

    (I call the manager who gets the guy his ten. He finally leaves after asking me again if the socks were on sale.)

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